Christmas morning at 1:30 am the phone chimes away. What the… I’m not on call.
“Please call Dr. Dred for patient Selma, perforated
colon at Local ER,” read the text message.
Why
are they calling me, I’m not on call. Dr. Young is. Maybe something’s happened
and they can’t find him.
So, I called. It was just as reported. There was a
fifty year old female with abdominal pain for three days, hypotension and a CT
Scan that revealed free intraperitoneal air and fluid. She was intubated and on
pressors, maintaining a blood pressure of around 100 systolic. Dr. Young had
been paged three hours before and had not called back.
I know Dr. Young very well. He is recently out of
residency, very conscientious and a very good surgeon. The only reason he would
not respond is if he was in the OR at another hospital or was incapacitated for
some reason. I tried to call him myself, but he did not answer.
I called the ER back.
“Did you try to call another surgeon or transfer the
patient to another facility?”
The answer was that they had called. The other two
surgeons who worked in their hospital had refused to come. They had called the
surgeon on call at another hospital less than a mile away and he had refused to
accept the patient. They had called the surgeon on call at a second nearby hospital
and he had also refused. They had called the major medical center downtown and
they had refused. Everyone in the city of Houston had refused to come and see
the patient or accept the patient in transfer. I hung up the phone and made
calls to the operating rooms at the other local hospitals, to see if Dr. Young
was scrubbed in surgery. No answer at any of them.
I lay in bed for about three minutes and then called
back the ER.
“I’m coming in,” I said.
The patient was just as presented. Intubated, BP
100/50 on neosynephrine infusion (not my first choice), alert, however, with a
diffusely tender abdomen and CT scan which suggested perforated colon. I’d
called the OR crew in before I left my home and they were arriving at that
moment and setting up the room. She was ready to go to surgery within thirty
minutes of my arrival. As we were wheeling her to the OR, Dr.Young appeared. It
seems he had been on call for the last four days and had been up each night
with similar life threatening emergencies. He had put his phone down and fell
asleep and had not heard it ring as he
had left it in the bathroom. As soon as he saw the message he called and came
in to the hospital. I told him that I’d take care of Selma and that he should
get some rest. He thanked me and we proceeded to surgery.
Selma had suffered a perforated colon due to
diverticulitis and had fecal peritonitis. She was treated with colon resection
and colostomy, has recovered and now is home.
This case was a bit disturbing. The fact that the
call doctor could not be reached was one issue. However, it is an unfortunate
fact that doctors are actually human. I find no fault with Dr. Young. Suppose
Dr. Young had been in an accident, was unavailable and it was not possible for him
to even call the ER to inform them? What about the other surgeons? What doctor
who calls himself a surgeon would allow a patient to die just because “I’m not
on call.”
This patient was uninsured. I suspect this fact may
have played a role in some of the decision making. It is almost impossible to
transfer a patient who has no resources. It is possible that those surgeons at
other hospitals did not believe she was stable for transfer, but if there is no
alternative, is there a choice?
My greatest disappointment is with the two other
surgeons who had privileges at Local hospital and refused to come to see the
patient. It is one of the facts of the general surgeon’s life that sick people
are inconvenient. Until our government can legislate that people only become
ill between the hours of 8:30 am and 5:00 pm, and only Monday through Friday
and not on holidays, there will be calls at any and all hours. Could any doctor
let a patient die when it is within their power to prevent it?
The following morning, after the surgery, I talked
about the case with my wife. She said she wasn’t surprised I went in to the
hospital. She was surprised that so
many other surgeons refused. I commented that I would have sat up all night
worrying about the patient, and, rather than worry, it was best to take care of
her.
Doing the right thing is always better.
Thank you for caring for her, but you know others refused this case because it was already planned for you to be her surgeon. How is she doing?
ReplyDeleteColeen
She is recovering very slowly.
ReplyDeleteIf I were the patient and knew all this information, I would owe you a debt of gratitude- but you may not be paid anything. In fact it could go in reverse and cost you money. I am a specialist in Florida. My malpractice company has held seminars and we have been instructed that any patient/ER physician contact can lead to a potential lawsuit- even if we do not see the patient and only provide nonspecific advice. The bottom line- don't answer your pager if you are not on call, and let your office take a message in the morning. When the country has had enough, the lawyers will go away, and then we can be real doctors like you have been. I commend you.
ReplyDeleteIt is a sad commentary on the state of medicine today that a physician has to be fearful of providing the service he or she has been trained to perform.
ReplyDeleteMakes me angry! No CEO would work for free! I know you did a very good thing but no surgeon should be forced to work for free!
ReplyDelete